Free account
Our free accounts are never charged a fee for using the website. We don't ask you for a credit card number or any other payment method unless you are purchasing a premium account on the website.
Cancelling your account after your first charge
Members who cancel their account after their first charge are responsible for the initial charge to their account.
We will not charge you again once your account has been cancelled.
In order to treat everyone equally, no exceptions will be made.
Cancelling your account after a recurring charge
Our website is membership-based, so all Premium accounts are subject to recurring fees for access to the website.
For example, if your billing cycle is on the 15th of every month and you cancel on the 28th, you'll still have to pay for the current month, but you won't be charged again after that. Having said that, we are people too, and we know life can get in the way sometimes. So if you cancel your account the day or even the day after you receive a charge from our website, we can usually refund your payment.
We determine whether to issue a refund based on your activity on the website during the disputed billing period.
Can I still access the website after I cancel my account?
Yes. If you were billed on the 15th and you cancel your account on the 28th, you will continue to have premium access to the website until the 15th of the following month. After the 15th, your account will be downgraded to a free account, which has limited access to content and services.
Free accounts are never charged.
I was told a refund had been issued to my credit card. Why don't I see it?
When we issue a refund, it is processed immediately, but depending on your bank, it can take up to 30 days for it to appear on your statement.
If after 30 days your refund still has not appeared, please contact us, and we'll make sure the refund is processed correctly.
How do I cancel my account?
It's easy!
Just go to our cancellation page.
Last Updated: April 12, 2023